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Having read hundreds of books about leadership, I have grown tired of
trite sayings attempting to define it on a bumper sticker: “You
manage things but lead people.” Okay, so what? To lead means
to take somebody somewhere. Okay, this is obvious. What else is
obvious? It is obvious that the leader cannot exist without the
followers. The opposite is not necessarily true. The followers can benefit from a leader’s direction and wisdom,
but they do not need him or her to exist. Understanding this
relationship between leader and follower places the role of the
leader in the proper perspective.
Although leadership
books and popular slogans such as, “Today is the first day of the
rest of your life,” or, “half-full is better than half-empty,” can
aid thinking, when reality contradicts theory, you should go with
reality. Reality in leadership is often what your gut tells you and
not what you wish for, nor what some mathematical equation or
scientific principle suggests. The logic of leadership is grounded
in empirical evidence of right or wrong behavior, and,
yes, the leader must face a level of personal risk. A leader who
is so passionate about an idea that it brings him to tears may
momentarily touch some hearts, but he will rarely win the minds of
his team without demonstrating the will to inconvenience himself for
his cause. Moreover, successful leadership requires a holistic
approach supported by innovative ideas. But the ability to know how
to think rather than what to think may be the leader’s greatest
asset. Learning how to think involves a conscious element of
skepticism. It requires awareness of biases related to previous
experiences, strong personal views, or current ambitions.
The leader’s first
responsibility when attempting to express a vision, solve a problem,
reach a consensus, and lead the team toward the goal is therefore to
define reality; to think critically, encourage response, and avoid
getting trapped in meaningless sayings. The fact that your followers
do not accept an atmosphere of strict obedience should be
celebrated. If you can draw strength from their resourcefulness, you
will welcome doubt without viewing it as an assault on your person.
In fact, a healthy dose of talk and debate can have the effect of
bringing down barriers, not raising them.
At its core leadership
is about understanding human nature. Adolf Hitler (1889-1945 CE), in
Mein Kampf, spoke about
the “small measure of thinking power the broad masses possess,”
thereby reminding us that understanding human nature is also an
essential key to controlling it. Cringe if you will at my use of a
quote from he who is perhaps the most despised man in modern
history. But being clever, even insightful, is not synonymous with
having an admirable character. Hitler was right. Had the masses
utilized their thinking power properly, there is a good chance that
the Holocaust would not have happened. He also said, “I found it
difficult to understand how men who always had reasonable ideas when
they spoke as individuals with one another suddenly lost this
reasonableness the moment they acted in the mass.” It is called
groupthink in modern lingo, and tends to occur within a group of
people who are trying to reach a consensus without applying critical
thought and analysis. Joseph Goebbels (1897-1945 CE), Hitler’s
minister of propaganda, understood that any mantra repeated often
enough is apt to become viewed as true. Thus without a proper
understanding of human nature, ranting about how there is no “I” in
team and together everybody achieves more could have dangerous
consequences. The dissenters, those who question your ideas, may be
your most valuable employees because they counteract this groupthink
mentality and help you achieve a more balanced perspective.
Let me admit at the
outset that unlike many leadership studies this book takes an
analytical rather than motivational tack that is meant to stir at
least some controversy, and the purpose of which is to incite the
reader to be honest with himself or herself when attempting to
establish a leadership approach that works with his or her team.
When you understand human nature and your mind is free of clutter,
you can ask the right questions that will inevitably guide you to
the right answers. You can then speak the truth with conviction and
inspire others to follow. But remember that any search for truth
requires skepticism. This book is therefore equally much about
provoking the follower to think about how to recognize and sabotage,
if he or she chooses, manipulative leadership behavior aimed, as
Hitler suggested, at the “small measure of thinking power the broad
masses possess.”